Financial Protection
Relax, we’ve got you covered.
Safeguarding Your Investment
When you’re planning a wildlife photography trip, the last thing you want to worry about is the security of your money. That is why we’ve taken comprehensive measures to safeguard your investment and provide you with the confidence you need to focus on capturing those once-in-a-lifetime images.
What is the Protected Trust Services (PTS)?
Protected Trust Services (PTS) is a leading provider of financial protection for the UK travel industry.
How PTS works
When you book a trip with a PTS member, your payment isn’t simply deposited into the company’s general account. Instead, it goes directly into a designated trust account. This account is managed by independent trustees who are legally obligated to safeguard the funds.
Your money remains in this trust account until it’s time to pay the ground agent(s) for your holiday. This “ring-fencing” ensures that your money is not used for any other purpose and is readily available when needed.
If the travel company faces financial difficulties or even insolvency, your money is protected. The trustees will ensure that your funds are used to either provide your booked trip or, if that’s not possible, to issue a prompt refund.
PTS offers a high level of transparency and you can often track the status of your money within the trust account. If a refund is necessary, the process is typically swift and efficient due to the dedicated trust account structure.
Benefits for clients
Knowing that your money is secure in a trust account allows you to book your trip with confidence. You can focus on the excitement of your trip, rather than worrying about potential financial risks.
PTS acts as a powerful consumer protection mechanism. It ensures that your hard-earned money is handled responsibly and ethically by travel companies.
Choosing a PTS member
When booking your wildlife photography trip, look for companies like Wild Lens Nature Tours Ltd. that are members of the Protected Trust Services scheme. This membership indicates their commitment to financial security and consumer protection. By choosing a PTS member, you’re adding an extra layer of security to your travel plans.
But please remember: PTS is just one aspect of responsible travel planning. It’s essential to also consider factors like travel insurance, reputable tour operators and booking options. However, the financial protection offered by PTS provides a crucial foundation for a worry-free travel experience.
The PTS account system plays a vital role in safeguarding consumers’ money in the travel industry. By ensuring that funds are held securely and used exclusively for their intended purpose, PTS offers travellers peace of mind and financial protection. When booking your next adventure, consider the benefits of choosing a PTS member and enjoy your trip knowing that your money is protected.
Supplier failure protection
We believe that your journey with us should be worry-free from start to finish. Our financial security measures and supplier failure protection are just two examples of our unwavering commitment to providing you with the highest level of service and ensuring your complete satisfaction. We want you to focus on what truly matters: immersing yourself in the beauty of nature and capturing unforgettable wildlife images.
We collaborate with a network of trusted ground agents and service providers to deliver exceptional experiences. However, we understand that unforeseen circumstances can sometimes arise. To mitigate any potential disruptions, we have comprehensive supplier failure insurance in place. Should any of our partners be unable to fulfil their obligations due to unforeseen circumstances, you will be reimbursed for all prepaid services.
Check Our Protected Trust Services Status
Transparency is important to us. You can verify our Protected Trust Services (PTS) membership by visiting the official PTS member directory.